Design and implementation of a performance management process that will drive both individual and team performance.

•       Illustrate the importance of managing performance
•       Be aware of the fundamental role of managers and HR in managing performance
•       Examine ways to build trust, credibility and rapport
•       Review and set SMART objectives
•       Give and receive feedback using different models

Covering the full performance management cycle from goal setting to measurement and improvement, we can help you with the skills, tools and processes to manage performance in your organisation.

• Study the full performance management cycle
• Manage the different components of the annual performance cycle
• Determine the impact of a clear performance culture across all levels of the organisation
• Acquire skills for managing the performance cycle and how it links to other
• HR processes
• Set SMART performance objectives and cascade them to the team
• Conduct effective performance reviews using key skills: listening, questioning, giving and receiving feedback

Using your performance management process to drive improvement and increase performance.

•       Develop specialists in managing the full performance management cycle from on boarding to a smooth exit process
•       Acquire knowledge and skills to recruit successfully, develop and promote against clear criteria and core competencies
•       Manage performance at an organisational, team and individual level
•       Set criteria for effective recruitment: interview process and selection tools
•       Develop essential behavioural skills in the areas of candidate evaluation, performance and competency gap analysis, feedback; facilitation and person-to-person coaching

Understand how to develop a pipeline of talent to drive performance and growth in the long term.

• Manage performance strategically
• Harness people and cultures into one full integrated high performance team
• Keep people, job roles and tasks focused on producing maximum results
• Gain stakeholder commitment and embed a performance-focused approach in day-today tasks
• Identify each individual’s unique strengths and limitations and empower them to drive their own learning and development.

Recruitment mistakes can be expensive rectify so its important to get it right first time, every time. We provide support and training across the entire recruitment cycle from application to the final hiring decision.

• Manage the entire recruitment cycle from application to the final hiring decision
• Select and deliver valid assessment centre tools
• Conduct accurate recruitment evaluations
• Identify early L&D priorities for successful candidates

A program aimed at ensuring your interviews and subsequent recruitment decisions are based on accurate, informative and challenging questions & data collection.  It will take your interviews beyond a range of standard, clichéd questions and help you design and ask challenging questions which give you a real indication of an individual’s skills and fit for a role.

• Objectives of Targeted Recruitment & Selection
• Job Descriptions & how we use them
• Conducting Successful Interviews
• Using exercises and scenarios
• Scoring & Selection

Create and implement effective employment relations procedures and practices to get the best out of your employees.

• Apply the activities, knowledge and behavioral competencies required for managing employment relations across the organisation
• Review the roles and functions of different stakeholders and the structures and processes required to manage the employment relationship effectively
• Assess the impact of contextual changes on practices and organisational performance
• Create and implement effective employment relations procedures and practice
• Provide a comprehensive overview of employment law and legislation crucial to the effective management of the employment relationship

We know how difficult handling these can be for you and your organisation, we work with you to make harmonious decisions.

• Discover the purpose and processes of performance and reward management and the role of HR in promoting and supporting exceptional practices.
• Design and implement a competitive reward scheme
• Acquire in-depth technical knowledge of reward management and the skills needed to effectively develop tailored compensation strategies and solutions
• Understand the role of financial and non-financial benefits and important determinants of reward decisions
• Address the reward environment in which the organisation operates and look at the resources required to manage reward schemes

When handling large pools of applicants, Assessment Centres can provide a structured, objective mechanism to identify good candidates in a short period of time. We can help both design and implement an effective assessment centre for you.

• Lay the foundation to design and implement a valid assessment center tool supported by accredited, skilled assessors
• Provide a solid platform on which to achieve a thorough, objective assessment of competency levels across individuals
• Identify and devise practical L&D initiatives at both a department and individual level