The Key to Success at Interviews

The Key to Success at Interviews

I recently ran a series of Interviews Skills workshops for high school leavers aimed at helping them prepare for their first job interview or university entrance interview.  Not only was it a great opportunity to share some of the secrets of interviewing from over 30 years at both sides of the desk, it was also great fun.  Interviews need not be scary or fill you with dread or leave you with sleepless nights.  So to…

Working Your Way Up The Trust Pyramid

Working Your Way Up The Trust Pyramid

Back in August 2017 in our “Building Trust – The Formula” post, we explored the Meister Trust Equation taken from the book, The Trusted Advisor.  This gives us a handy formula to help identify the various elements in building trust and how to maximize them. Building trust is fundamental in any relationship, whether at work or in your personal life, so let’s take time to look at another model to help you understand to build…

Theory X or Theory Y?

Theory X or Theory Y?

One of the common areas we work on with clients is employee motivation and engagement.  Getting the best out of your staff, all of them, can make the difference between a good company and a great one.  So what’s the secret?  How can you motivate and engage your staff? There are many motivational theories and models, but one of my favourites was developed by Douglas McGregor at the MIT Sloan School of Management way back…

Mastering Your Triggers

Mastering Your Triggers

Last week we discussed how to identify your triggers – the things that tend to bring out the worst in you, not the best. Once you’ve identified what these are you can pause, take a minute to reflect, and change the negative behaviour that would typically emerge (raising your voice, pointing your finger, being more aggressive, talking over someone when you’re supposed to be listening), and turn it into a much more positive one.  …

Happy International Day of Happiness!

Happy International Day of Happiness!

International Day of Happiness was established by Jayme Illien (philanthropist, activist and United National special adviser) back in 2011. In 2012 he successfully gained United Nations support and endorsement and he chose 20 March as this special day.  He chose this day for its significance as the March equinox (when the Northern Hemisphere starts to tilt toward the sun, which means longer, sunnier days).  The first International Day of Happiness was celebrated on 20 March…

Mistakes: Making Lemonade Out of Lemons!  Part 2

Mistakes: Making Lemonade Out of Lemons! Part 2

10 Awesome Tips To Avoid Mistakes in The Workplace Last week we discussed how to: allow for mistakes in the workplace deal with them when they occur learn from them and prevent them from recurring   This week, I want to share 10 tips on how to avoid mistakes that are useful to keep in mind at work (and at home):   Review your work Edit your work and go over it more than once….

Mistakes: Making Lemonade Out of Lemons! Part 1

Mistakes: Making Lemonade Out of Lemons! Part 1

You know how when you’ve just had a heart-breaking argument with your significant other and you turn on the radio only to find the song blasting from it perfectly describe how you feel? The other day the same thing happened to me after a member of my team made a blundering mistake that had serious monetary repercussions for the company. It wasn’t a song, but rather an article that I came across published by Forbes…

5 Leadership lessons from World Class Athletes

5 Leadership lessons from World Class Athletes

Olympic athletes are at the top of their game and the best at what they do.  Whether you are in a leadership role or not, there are leadership lessons we can all learn and apply from these world class athletes. So here are our top 5 leadership lessons from the world of world class sport. Visualise Olympic athletes have clear goals.  Whether that’s a gold medal or a personal best time they have a very…

How Arab Leaders Learn – the surprising truth

How Arab Leaders Learn – the surprising truth

What differences are there between Western and Arabic leadership models? Do GCC leaders learn differently? How big are the differences within the GCC and the Arab world more generally? All challenging questions which our very own Dr Amira Khattab addressed as part of her doctoral studies.  Her subsequent Thought Leadership report entitled “Learning to Succeed. Leadership, education, and the knowledge economy in the Middle East” explores the issue and comes up with some interesting findings….